Current Fraud Alert
SASSA is aware of a new scam where fraudsters are sending SMS messages claiming to offer "COVID-19 grant extensions" and requesting personal information. SASSA will never ask for your PIN, password, or ID number via SMS or social media.
Last updated: March 15, 2025
How to Prevent Fraud
Protecting yourself from SASSA grant fraud requires vigilance and awareness. Follow these essential security measures to keep your benefits safe:
Protect Your PIN and Personal Information
Never share your SASSA card PIN, ID number, or other personal details with anyone - not even SASSA officials. Legitimate SASSA staff will never ask for your PIN.
Beware of Imposters
Be cautious of people claiming to be SASSA officials, especially those who make unexpected house calls. Always ask for identification and verify with the SASSA office if unsure.
Report Lost or Stolen Cards Immediately
If your SASSA card is lost or stolen, report it immediately by calling the SASSA Fraud Hotline at 0800 60 10 11. Request a card cancellation and replacement.
Use Official Communication Channels Only
For inquiries about your grant, only use official SASSA communication channels: the official website (www.sassa.gov.za), official social media accounts, or the toll-free helpline.
Monitor Your Transactions
Regularly check your SASSA account for unauthorized transactions. Request a mini statement when withdrawing money and report any discrepancies immediately.
Never share your PIN
Keep your PIN secret, even from SASSA officials
Check your balance regularly
Monitor for unexpected transactions
Beware of SMS scams
SASSA won't ask for personal info via SMS
All services are free
Never pay for SASSA applications or help
Recent Scam Alerts
Fake R700 Top-Up Messages
SMS claiming recipients can collect an additional R700 "top-up" by clicking a suspicious link.
WhatsApp Verification Scam
Fraudsters using WhatsApp to request verification codes, claiming it's for grant processing.
Card Skimming at ATMs
Increased reports of card skimming devices at ATMs near SASSA offices. Always inspect the card slot.
How to Report Fraud
If you suspect fraud or corruption related to SASSA grants, it's important to report it immediately. Your report will be handled confidentially, and you can remain anonymous if you wish.
What Information to Provide When Reporting
Details of incident: Date, time, and location where the fraud occurred
Description of suspect(s): If applicable, any physical description or identification
Evidence: Screenshots of suspicious messages, emails, or websites
Your contact details: Optional, but helpful for follow-up investigations
Signs of Potential Fraud
Being able to recognize the warning signs of fraud can help you protect yourself and others. Stay alert for these common indicators:
Unexpected Deductions
If you notice unfamiliar or unauthorized deductions from your SASSA grant payment, this could indicate that someone has gained access to your account.
Payment Demands
Messages or calls demanding payment for processing grants are always fraudulent. SASSA services are free and never require payment for applications or assistance.
Fake Websites
Fraudulent websites that mimic SASSA's official site may request personal information or payment details. Always verify the URL is www.sassa.gov.za.
SMS Scams
Be wary of text messages claiming your grant is ready for collection at unusual locations or requiring you to call premium-rate numbers.
Impersonation
Individuals posing as SASSA officials who visit homes unannounced or approach beneficiaries at payment points asking for personal information.
Suspicious Contracts
Beware of individuals asking you to sign documents, especially those offering loans against future grant payments or requiring your SASSA card as collateral.
Report Fraud Now
Have you encountered fraud or suspicious activity related to your SASSA grant? Report it immediately.
Call Fraud Hotline0800 60 10 11 (Toll-free, 24/7)
Your report will be handled confidentially. You can remain anonymous if you wish.