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Frequently Asked Questions

Find answers to common questions about SASSA grants, applications, and services.

Available Grant Types

Child Support Grant
Older Persons Grant
Disability Grant
Foster Child Grant
Care Dependency Grant
Grant-in-Aid

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Application Process

How do I apply for a SASSA grant?

Visit your nearest SASSA office with your ID and required documents. You can also apply online through the SASSA website for certain grants.

What documents do I need?

You'll need your South African ID, proof of residence, proof of income, and any relevant medical reports depending on the grant type.

How long does processing take?

Applications are typically processed within 30 days. You can check your application status online or at any SASSA office.

Payment Information

When are grants paid?

Grants are paid monthly according to a schedule based on grant type and beneficiary details. Payment dates are announced monthly.

How can I receive my grant?

Grants can be received through bank deposit, post office, or SASSA card at designated payment points.

What if I miss a payment?

Contact SASSA immediately. Uncollected grants remain available for 90 days before being returned to SASSA.

Eligibility & Requirements

Who qualifies for grants?

Eligibility varies by grant type but generally includes South African citizens, permanent residents, or refugees who meet specific criteria.

Can I receive multiple grants?

In some cases, you may qualify for multiple grants. However, certain combinations are not permitted by law.

What affects my eligibility?

Income level, assets, age, disability status, and citizenship status are key factors that determine eligibility.

Need More Help?

Can't find the answer you're looking for? Our support team is ready to assist you through multiple channels:

Call Us

Toll-free helpline available Monday-Friday, 8am-4pm

0800 60 10 11

Email Us

We aim to respond to all inquiries within 48 hours

GrantEnquiries@sassa.gov.za

Visit Us

In-person assistance at your local SASSA office

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